Front Office Student Assistant

Front Office Student Assistant  

Student Activities Office, Husky Union Building 

About The Husky Union Building (HUB) 

The Husky Union Building (HUB) is a department within the Division of Student Life. The HUB supports the Husky experience with our mission to Enhance UW Community, provide a Dynamic Event Center, and Foster Student Engagement. Leading with our core values of discovery, empowerment, equity, integrity, and service, our goal is that every UW community member feels welcome, cared about, and inspired to grow. As an employee, you will play a pivotal role in contributing to this mission in a meaningful, fun, and memorable way, working alongside your peers in collaboration and with a shared responsibility to bring the HUB’s energy and culture to everyone who walks our halls. 

About the Student Activities Office (SAO) Located in the HUB  

The Student Activities Office (SAO) in the Husky Union Building encourages UW students to participate in student activities and student government as an excellent way to experience personal growth, meet new friends, and share common interests with other students, faculty, and staff. SAO’s goal is to help students develop skills in leadership, event planning and management, decision-making, communication, goal setting, fiscal management, marketing and promotion, and, most importantly, to make life at UW fun and memorable. 

**Mandatory in-person training will be held September 21st–25th, 2026 upon hire, with additional mandatory in-person training on September 27th, 2026, from 9 a.m.–4 p.m.**

Diversity Statement 

The Division of Student Life acknowledges the Coast Salish people of this land, the land which touches the shared waters of all tribes and bands within the Suquamish, Tulalip, and Muckleshoot Nations. Student Life is committed to developing and maintaining an inclusive climate that honors the diverse array of students, faculty, and staff.  We strive to provide pathways for success and to purposefully confront and dismantle existing physical, social, and psychological barriers for minoritized students and communities. We engage in this work while learning and demonstrating cultural humility. 

Job Description 

The Student Activities Office is seeking a Student Assistant to provide front desk support and assist with office operations. This includes greeting visitors, answering general questions, providing information to students, maintaining office tidiness, supporting communication channels, sorting mail, assisting with administrative tasks, and helping with marketing efforts and event promotion. 

Responsibilities 

Cover the front desk of a busy HUB office: greet visitors, answer general questions, distribute informational materials, connect visitors with advisers, and maintain tidiness. 

Use a multi-line phone system to answer and transfer calls, research inquiries as needed and refer callers to appropriate campus offices. 

Sort incoming mail daily for over 200 mailboxes serving Registered Student Organizations (RSOs), ASUW Commissions and Entities, HUB offices, and SAO advisers. 

Assist the Administrative Assistant Supervisor in maintaining files of over 1200 RSOs, updating directories, and preparing handouts. 

Occasionally run errands on campus for SAO advisers, including document or check delivery. 

Enter SAO events into the office calendar on a weekly or as-needed basis. 

Post events on social media platforms. 

Conduct presentations for first-year and transfer students during summer orientation. 

Assist with other duties assigned by the Administrative Assistant Supervisor or SAO advisers. 

Attend mandatory SAO and HUB employee orientations covering customer service and office operations. 

Minimum Qualifications 

Currently enrolled as an undergraduate student at the University of Washington with a minimum of 6 credits. 

Ability to quickly learn and adapt to new computer systems (e.g., Huskylink RSO database). 

Effective and courteous communication skills, both in person, email, and by phone. 

Strong presentation and networking abilities. 

Excellent organizational skills and ability to manage multiple tasks independently. 

Ability to maintain a friendly demeanor during busy or stressful times. 

Experience with Microsoft 365. 

Comfortable with public speaking. 

Desired Qualifications 

Experience with Adobe Creative Suite, Canva or other design software. 

Experience managing social media accounts (Facebook, X (Twitter), Instagram, Tik Tok). 

Learning Competencies 

Student employees will gain meaningful work experience and develop skills in: 

Professional communication (oral and written) 

Critical thinking and problem solving 

Conflict resolution 

Customer relations and training 

Personal organization and accountability 

Supervision 

This position reports to the Administrative Assistant Supervisor. 

Job Hours and Pay Rate 

5– 10  hours per week, up to 19.5 hours per week during each Quarter  

Pay rate: $21.30 per hour. 

Hours correspond with Student Activities Office hours: Monday–Friday, 9 a.m.–5 p.m., closed weekends. Hours may vary during summer quarter. 

Scheduling is based on workload, class schedules, and academic responsibilities. 

Ideal candidates can commit for at least one academic year. 

Additional hours may be available during academic breaks based on workload and student availability. 

Project Persistence 

As part of our commitment to the student experience, the HUB and the Division of Student Life will review each student’s academic progress via GPA reviews beginning after the first quarter of employment. These reviews are intended to connect students with support resources if needed and will not impact your employment status.

Affirmative Action 

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. 

Title IX 

The University of Washington prohibits sex discrimination and sex-based harassment in any education program or activity that it operates. Individuals may report concerns, make complaints, or direct inquiries to the Title IX Coordinator. The notice of nondiscrimination is located at: https://www.washington.edu/civilrights/policies-and-guidance/statement-of-nondiscrimination/

Accommodations 

The University of Washington is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Disability Services Office at least ten days in advance at: 206.543.6450/V, 206.543.6452/TTY, 206.685.7264 (FAX), or dso@uw.edu.